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Between the COVID surge and the rioting at the capital, there are many reasons for us to feel frightened, anxious, and sad because there is so much that is beyond our control. This is the perfect …

Date posted: January 12, 2021

Categories: Empathy

The COVID vaccine has dominated the news for weeks as we celebrate frontline workers receiving the long-awaited injections, to protect them. 

As a former public health nurse, I am a staunch …

Date posted: January 8, 2021

Categories: Culture

As we wrap up 2020, and look to the future, it is crucial that leaders take stock of what the past year revealed about us as people and as leaders. What did the challenges show you about yourself …

Date posted: December 31, 2020

Categories: Leadership

This week between Christmas and New Year’s Day is one of my favorite times of year because it is typically down time for most businesses. For me, this down time affords me the quiet time needed to …

Date posted: December 29, 2020

Categories: Compassion

Online Learning: Be the leader nobody wants to leave™

8 Transformational Skill-Builders For Busy Leaders

Baird Group Online learning: The next course begins September 23, 2021

COVID has hit home giving me firsthand insight into the patient and family experience. 

For years, hospitals and health systems have made the patient and family experience a top priority. And for …

Date posted: December 3, 2020

Categories: Patient Experience