Mary-Ellen Pichè provides a breadth of services to healthcare organizations including organizational assessment/development, coaching and training. Previously she was a consultant with Planetree …
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Diane Ball is a skilled consultant, trainer and group facilitator. She comes to the Baird Group with over 35 of years of nursing, leadership, and healthcare experience. Her diverse background …
Kevin Stranberg is a skilled strategist, trainer, and facilitator. Kevin helps our healthcare clients understand the customer perspective when tackling service and culture issues. Kevin began working …
Angela Fieler is a skilled consultant focused on strategic planning, leadership development, operational excellence, customer service, training, and facilitation. Her consulting practices are founded …
With over 25 years of experience in patient care, healthcare marketing, business development, and administration, Kristin Baird is a talented speaker and consultant with a passion for service …
THE BAIRD GROUP STORY
Since 1994, Baird Group has been on a mission to make healthcare better for patients and the people who serve them as a leading healthcare management consulting …
Written By: Kristin Baird, RN, BSN, MHA
The term “patient and family-centered care” has taken on new meaning in the throes of the COVID-19 pandemic. Most of what we, in healthcare, have held up as …
