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Posted by Kristin Baird

Have you ever had someone give you truth that shocked or embarrassed you, but you knew it was for your own good? Whether it’s spinach in your teeth or the proverbial toilet …

Date posted: January 31, 2019

Categories: Mystery Shopping

Posted by Kristin Baird

Culture is created and sustained by the stories told by its people. When you think about your organization, what stories are being shared? How are you seeking stories?  …

Date posted: January 8, 2019

Categories: Communication

Posted by Kristin Baird

Holiday time means decorations, parties, gifts and traditions for many of us. But not everyone gets to spend them with friends and family. Hospitals are a 24/7/365 …

Date posted: December 20, 2018

Categories: Employee Relations Recognition