Have you ever had a difficult employee, who you’ve had to repeatedly coach, or counsel, because of marginal performance and toxic attitude? They may somehow manage to improve just enough to get …
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Have you ever felt like you were communicating clearly, only to have someone say, “We can’t read your mind,”? A few years ago, one of my team members held up a mirror for me and exposed a flaw in my …
What makes some organizations rise to the top, while others struggle? This is a question we consider each time we assist our partners in implementing best practices. One thing that is certain, is …
Between the COVID surge and the rioting at the capital, there are many reasons for us to feel frightened, anxious, and sad because there is so much that is beyond our control. This is the perfect …
The COVID vaccine has dominated the news for weeks as we celebrate frontline workers receiving the long-awaited injections, to protect them.
As a former public health nurse, I am a staunch …
As we wrap up 2020, and look to the future, it is crucial that leaders take stock of what the past year revealed about us as people and as leaders. What did the challenges show you about yourself …
This week between Christmas and New Year’s Day is one of my favorite times of year because it is typically down time for most businesses. For me, this down time affords me the quiet time needed to …
Online Learning: Be the leader nobody wants to leave™
8 Transformational Skill-Builders For Busy Leaders
Baird Group Online learning: The next course begins September 23, 2021
How you lead in 2021 will be crucial to your team and your own leadership trajectory. Nothing puts a leader to the test more than a crisis, especially when that crisis lasts for months. The COVID-19 …
COVID has hit home giving me firsthand insight into the patient and family experience.
For years, hospitals and health systems have made the patient and family experience a top priority. And for …
