Archive: Articles - Leadership

Unwritten Rules Shape Culture

Written By: Kristin Baird, RN, BSN, MHA Culture, in its simplest definition, is “how we really do things around here.” Regardless of the written policies, codes of conduct, and wall-mounted plaques espousing values, it is the unwritten rules that, if left ...

Is Perfectionism Hindering Your Progress?

Written By: Kristin Baird, RN, BSN, MHA  “Perfect is the enemy of good” is an aphorism that is widely attributed to Voltaire, but others have made similar points: Confucius: “Better a diamond with a flaw than a pebble without.”Shakespeare: “Striving to better, oft we mar ...

5 Ways to Overcome the Perpetual State of Overwhelm

Written By: Kristin Baird, RN, BSN, MHA We live in a time of rampant change—impacted both by changing laws and regulations and constantly emerging technology. Nowhere is this more true than in the healthcare industry where each day seems to bring ...

Good Read: The Role of Nurse Leadership in Today’s Healthcare Industry

The importance of nurse leadership is growing and changing. This infographic by Maryville University describes the different skills necessary to be an effective nurse leader as well as the generational differences that exist in the industry. http://online.maryville.edu/resources/nursing/infographics/the-role-of-nurse-leadership-in-todays-health-care-industry/ To learn more about the Baird ...

Good Read: Just Ask! Patients Will Tell You What They Want

That’s the essence of this article by Joanne Finnegan published in Fierce Healthcare. Amazing things happen when we remember to ask patients what they want.  http://www.fiercehealthcare.com/practices/physician-leaders-ask-what-your-patients-want? To learn more about the Baird Model for Service Excellence, employee engagement or leadership development workshops, or ...

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