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I was recently coaching an executive whose team had failed to meet a stated goal. He wanted to give them another chance to try, so I asked him to make a list of things he could do differently to get …

Date posted: July 23, 2020

Categories: Leadership


Even before COVID, nurses were stressed and burning out at higher rates than ever before. Now, they are under even greater stress for a multitude of reasons and want to be heard. Some have turned to …

Date posted: July 16, 2020

Categories: Communication - Nurses


It seems to me that the concept of accountability is getting a bad rap. I had someone tell me the other day that the reason I don’t see accountability as a bad thing is because I spent 25 years in …

Date posted: July 9, 2020

Categories: Accountability


Be the Leader Nobody Wants to Leave

8 Transformational Skill-Builders for Busy Leaders

The next course begins March 18, 2021

https://youtu.be/Y4Bj24KmtFk

Find out …


Baird Group Webinars & Podcasts
Explore our webinars and podcasts on healthcare and corporate culture, patient experience, and customer experience topics.
Being an Effective Influencer When You’re …


This week I ventured back out to re-experience air travel and hotel stays after my long hiatus, compliments of the COVID-19 pandemic. I’m vigilant about handwashing and other precautions. Other than …

Date posted: June 4, 2020

Categories: Mystery Shopping


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