Search Results for:
Featured Presentations: Healthcare Leadership Speakers
Many organizations frequently call upon Baird Group to share our expertise at healthcare leadership events. We can provide speakers who address …
Achieving Strategic Objectives Through Mystery Shopping
View Larger PDF
Case Studies: Mystery Shopping & Training Improves Service Scores
Baird Group was …
You’ve done the employee engagement survey – Now what?
Healthcare organizations spend tens of thousands of dollars to assess employee engagement—only to get stuck on the next steps. We see it …
Organizational Culture Assessment & Healthcare Management Strategies
The Culture Catalyst – Four-stage Approach to Living Mission, Vision & Values
In chemistry, several …
Deep-Dive Culture Assessment
Improving Patient Experience
You’ve got plenty of HCAHPS and employee engagement survey data. You’ve tried all the “best practice” tactics for improving …
Transformational” is the term most frequently used to describe Baird Group’s healthcare consulting.
Anyone can deliver a tactic. We support transformation with our magnifying glass …
Baird Group Research
Healthcare mystery shopping, patient focus groups and interviews help leaders understand the patient experience by offering insights that you can’t otherwise …
Continuing Education is Vital for Training & Nurse Retention
Numerous studies have consistently rated nurses as America’s most trusted professional. Indeed, HCAHPS scores are directly …
Physician performance is a topic that is of the utmost importance to patients, but often difficult to address within an organization. Baird Group offers coaching programs for physicians that enable …
