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Archive: Articles - Employee Relations

How to Tell When Your Healthcare Heroes are NOT Okay

Your culture determines many things, but today especially, it is a determinant of how well your organization will fare through the pandemic.   What you say and what you do always matter. When people face fatigue and become somewhat fragile, a ...

Good Read: Do You Trust Me?

Written By: Angela Fieler, MPA, CMQ/OE, Senior Consultant  Recently, I have noticed that trust, or more accurately, a lack of trust, has become a common theme in the cultural assessments Baird Group has done.  I had a conversation about leadership development ...

Lessons from the Field: Labels Can be Sticky

Written By: Angela Fieler, MPA, CMQ/OE, Senior Consultant At the approach of a new year, many people reflect on the year that is ending to capture what went well and where there might be opportunities for improvement.  I was doing just ...

Let’s Get Personal – celebration isn’t recognition

Written By: Kristin Baird, RN, BSN, MHA We’ve just celebrated Hospital Week and Nurses Week, two of many national recognition events designed to recognize the efforts of those involved in providing healthcare services to others. These events are important and they serve as reminders ...

Want More Engagement? Help Staff Connect to Purpose

Written By: Kristin Baird, RN, BSN, MHA Here’s a little good news/bad news about employee engagement according to the most recent research on the subject from Gallup: The good news—employee engagement is up, tying its highest level since Gallup began tracking the metricThe ...

People Behaving Badly – The Real Cost of Disengagement

Written By: Kristin Baird, RN, BSN, MHA  There’s no argument to make for the value of a disengaged employee. In fact, most leaders would likely agree that disengaged workers are costly in many ways—and they’re right! And yet, data suggests that ...

Reflections from the Field – What Are You Too Busy For?

Written By: Angela Fieler, MPA, CMQ/OE The Baird Group is always invited into an organization.  Potential clients initiate contact, describe their current reality, and look to us to provide solutions.  Although we bring our expertise, solutions must be co-created – after all, it’s ...