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That’s a hefty order. I recently conducted in-depth interviews with CNOs from across the country. During the interviews, the majority said that weak leadership at the department level is a major part …

Date posted: August 6, 2020

Categories: Employee Engagement


Turnover is costly in every profession, but in nursing it takes its toll. Not only financially, but it affects quality, safety, and service.  The 2020 NSI National Health Care Retention & RN Staffing …

Date posted: July 30, 2020

Categories: Employee Engagement


I was recently coaching an executive whose team had failed to meet a stated goal. He wanted to give them another chance to try, so I asked him to make a list of things he could do differently to get …

Date posted: July 23, 2020

Categories: Leadership