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Posted by Kristin Baird

Employee engagement is at the core of any company’s performance. But in healthcare, where the patient experience drives loyalty, trust, and even reimbursement, engagement …

Date posted: August 6, 2019

Categories: Coaching News

Review by: Angela Fieler, MPA, CMQ/OE, Senior Consultant

Book by David Horsager

Trust has been on my mind lately.  I’ve heard the word a lot at healthcare facilities I’ve visited.  Trust is one …

Date posted: July 16, 2019

Categories: Book Reviews