Archive: Leadership

Why Leaders Are Burned Out: They Don’t Delegate!

Healthcare leaders are busy. That doesn’t come as a surprise to anyone, especially healthcare leaders. Healthcare is an industry that has experienced significantly high levels of burnout historically. But burnout has been especially pervasive—and debilitating—since the pandemic. The NIH notes that ...

Leader Fatigue – 4 Steps to Prevention

Many new leaders enter their first management position with stars in their eyes and high hopes for becoming the best possible leader. I was one of those starry-eyed newbies who was determined to be the best I could be. But ...

Are You Coachable? Take This Self-Assessment

Personal growth is a lifelong quest. I cannot think of one successful individual who says, “I’ve arrived. I’m finishedimproving.” There are always new things to learn about ourselves, our interactions, our communications, and our leadership abilities to name a few, ...

Why Are You a Leader?

Leadership can be hard. But it can also be one of the most rewarding roles of your life if it aligns with your bigger why. A few years ago, I coached a leader who taught me some very important lessons ...

A Bad Day or a Lousy Attitude?

Everyone has a bad day now and then, but there’s a cumulative effect for people who seem to have more than their fair share of bad days. At what point are the bad days an excuse for a bad attitude? ...

Every Generation of Workers Needs This From Their Leaders

Today’s workforce is comprised of five generations, all with their own set of unique attributes and needs. Despite their differences, there are some important common denominators for leaders to consider.  Because they are all human beings, they are much more likely to follow ...

Want ROI From Training? – Leaders Must Do These 4 Things

When healthcare leaders set out to train staff, it's important to have a plan to get a return on investment, or ROI from Training Customer service training only sticks when the training event is seen as the beginning and not the end.  For over 25 years, I have been helping healthcare organizations ...

Delight or Drudgery? How Employees View Training Matters

Many things in healthcare require skill development and reinforcement. Sometimes those things require mandatory training to ensure quality and safety. But just because it's mandatory doesn’t mean it can’t be enjoyable. When you hear the word “mandatory,” how do you react? ...

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