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Brian Schanen is a corporate video producer and strategist. He has worked with numerous small businesses and non-profit organizations to produce and integrate video into their marketing and business …


Hillary Baird is a results-oriented professional with a proven track record for improving overall operations, system efficiencies, and customer satisfaction. In addition to her 20 years of rich …


Featured Presentations: Healthcare Leadership Speakers
Many organizations frequently call upon Baird Group to share our expertise at healthcare leadership events. We can provide speakers who address …


Achieving Strategic Objectives Through Mystery Shopping

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Case Studies: Mystery Shopping & Training Improves Service Scores 

Baird Group was …


You’ve done the employee engagement survey – Now what?

Healthcare organizations spend tens of thousands of dollars to assess employee engagement—only to get stuck on the next steps. We see it …


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