Knowing when you need to get out of the way to help your team grow
Those of us in the healthcare industry tend to be caring people—that’s what drew us into the profession. But, sometimes, our …
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Practical steps to build coaching confidence
I was conducting a leadership coaching skills workshop recently, and I decided to poll the group to gather some insights about what actually keeps …
Negative self-talk is a mood killer
Leaders are made, not born. It’s no secret that leadership skills must be learned and developed, with a strong focus on interactions and relationships with …
Molly Reagan is a healthcare consultant and a board-certified Nurse Executive (NE-BC) with extensive
experience in care delivery, patient experience, leadership development and operational …
Ama Mathewos, MPA, BSN, RN, NEA-BC, CTA-CC, is a visionary leader, executive coach, and
Board-Certified Advanced Nurse Executive with 20 years of industry experience. She partners
with healthcare …
Whether employees, providers, or patients, it’s not okay
“Members of Gen Z are lazy and entitled.”
“Millennials are narcissistic and unreliable.”
“Baby boomers lack technology skills and are …
Fostering Accountability to Build an Excuse-Free Culture
Nobody likes to admit they made a mistake, admit that they were wrong, or admit that their performance wasn’t quite up to par. And yet, …
3 Steps for Building a Strong, High-Performing Culture
Every organization has at least one of them—the “toxic superstar” who, despite being exceptionally talented and high contributors, exhibit bad …
Healthcare organizations are finding themselves in a bit of a quandary these days as they deal with staffing shortages and increasing patient demands. They’re also finding themselves in an …
My friend “Terry” recently shared a story with me that is a great reminder that what may be a common experience for healthcare professionals can be terrifying to the patient. Terry said that her …
