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Posted by Kristin Baird

How does a leader get everyone to achieve optimal performance? One sure way is to make clear expectations from the beginning.

Over the past several years of coaching …

Date posted: December 10, 2019

Categories: Communication


Posted by Kristin Baird

How do I lose weight? Eat less and move more. Simple facts, but not always easy to execute consistently. It doesn’t mean easy.

A few days ago, I was having a coaching …

Date posted: November 19, 2019

Categories: Leadership


Posted by Kristin Baird

Yesterday I was in a department store, poring through the racks, looking for a simple, white blouse. Mind you, I could have gone online and browsed a million sites, but I …

Date posted: November 7, 2019

Categories: Customer Service Skills


Written By: Kristin Baird, RN, BSN, MHA

Culture, in its simplest definition, is “how we really do things around here.” Regardless of the written policies, codes of conduct, and wall-mounted …

Date posted: October 18, 2019

Categories: Articles - Leadership


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