In the world of healthcare, ensuring a positive, first-time customer experience is paramount. From the first phone call to the final billing experience and everything in between, healthcare …
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In every healthcare facility, there is a host of unsung heroes whose sole purpose is to provide care and compassion to those in need. These dedicated healthcare workers are driven by an unwavering …
Effective leadership is a delicate balancing act that requires managing a diverse range of employees. Each department contains employees with varying levels of skill, engagement, life experiences, …
Last week, I joined my daughter on a business trip to take care of her three children while she conducted a two-day workshop in Atlanta. What I didn’t realize when we departed, is that the trip would …
Char Learson drives organizational success through her expertise in cultural transformation. Known for her exceptional skills as a physician and leadership coach, mentor, and healthcare executive, …
In the realm of leadership, words and actions are powerful tools that, when aligned, can create a profound impact on team engagement and loyalty. It’s not enough for leaders to simply articulate …
Nursing, often referred to as a noble profession, is widely recognized for its dedication to caring for patients and improving their well-being. From providing essential medical care to offering …
Great leaders understand that their team members are their most valuable asset, and they prioritize building strong relationships based on trust, respect, and genuine care. But showing up every day …
First Impressions Leave Lasting Impressions
Blog: Angela Fieler
In training, I often say first impressions are the gift that keeps on giving. Long after you have forgotten an encounter with a …
Organizations are built on the ability of their leaders to guide and inspire others. While some people possess natural leadership abilities, it is crucial to recognize that leadership skills can be …
