Many healthcare positions require a high degree of technical skill, but balancing skill with patient experience is a skill unto itself. This is especially true in direct patient care. After all, if …
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As a leader, how you show you care at work can make the difference between an engaged workforce or a team just going through the motions.
The pandemic has changed us all. The way we used to work is …
It can be hard to take an honest look at your company values and what needs to change in your culture. Especially when doing so requires that you change your own behavior. And yet, that is exactly …
With an extensive background in health care and leadership development, Susan is passionate about the dynamics of health care, as well as personal and organization change. Susan has spent over 25 …
I recently read an article from Harvard Business Review by Hubert Joly. The article clearly and concisely bridges the link between culture, strategy, and purpose. If you want a successful company, …
We’ve all heard the adage, are you a manager or a leader? One connotates visions of a task delegator and a timesheet signer. The other is inspiration, motivation, and direction.
I would further …
Meetings Are Where You Waste Hours And Take Minutes
By: Angela Fieler
Is there a leader out there who doesn’t feel pressed for time? Based on my coaching experience, I would say no. In her blog I …
When working with organizations on culture change, I like to lead the executive team on an exploration. We discuss times when they have been successful at implementing a major change. In addition to …
A few days ago, I was talking to a friend about her recent, emergent, hospital stay. She described it as, “A nightmare.” Always the researcher, I had to dig a bit to learn more. What contributed to …
In today’s talent market, smart hiring often goes out the window, and it can be tempting to hire the next applicant with a pulse. Regardless of a dwindling talent pool leaders still need a …
