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Our phones are not operational while we transition to a new office location. Please email or fill out an info request to contact us. We are sorry for this inconvenience and look forward to talking with you soon.

Our Team

The Baird Group team delivers insightful observations, customized service strategies, and training.

Baird Group is a results-oriented consulting group specializing in customer service improvement and mystery shopping for healthcare organizations. Since 1994, it has provided healthcare clients with targeted solutions for customer-service challenges.

Connect with us on Facebook, Twitter, and visit our blog for weekly tips, articles, and valuable healthcare information.

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