Rising Above a Toxic Environment
by Angela Fieler
I went to the grocery store this morning and noticed something strange. Everybody I crossed paths with was looking down at the ground and their …
Search Results for:
In today’s reality of the Great Resignation, or the Great Reshuffle as some have called it, staying connected with your employees is critical. It’s easier said than done, though, with busy schedules …
Nearly every healthcare leader is struggling with staffing issues. It can be painful when someone turns in their resignation, especially when retention is already a problem. How you say goodbye …
A great patient experience is one where the patient feels that they have been heard and understood. But have you ever taken the time to actively boost listening skills for yourself or your staff? The …
Employee and patient engagement are inextricably linked. If employees are engaged, they will be motivated and driven to fulfill the mission of the organization for which they work. In healthcare, …
When was the last time you evaluated your managers’ and supervisors’ workload? If you are a manager or supervisor, when was the last time you evaluated your workload? Does the level of accountability …
Jessica Bush, RN, BSN, CAPA, CPC is a Maxwell Leadership Certified Trainer, facilitator and coach with expertise in patient experience improvement. A Nurse Leader with over 20 years of leadership and …
Is your healthcare organization setting expectations for standards of care or giving suggestions?
Last week I was speaking to a large group of healthcare leaders about culture and the leader’s …
If You See Something, Say Something, by Angela Fieler
In July 2010, the Department of Homeland Security (DHS) launched a national campaign to train state and local law enforcement to recognize …
Lead is a Verb, Not an Email By Angela Fieler
I’ve seen an alarming leadership trend lately. I suppose it started when the pandemic required that leaders distance themselves from their teams as a …
