Archive: Attitude

Don’t Say That!

Posted by Kristin Baird We’re understaffed – 3 words that shake patient confidence I cannot think of one time in my career when I heard caregivers complain about being overstaffed. Being understaffed, however is a daily occurrence in hospitals and medical practices ...

Even When No One is Looking

Posted by Kristin Baird Someone once defined integrity for me as, “Doing the right thing even when no one is watching.”  Integrity then, is a close first cousin to ownership. If your team members take ownership and believe in the organization’s mission, vision ...