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Review by: Angela Fieler, MPA, CMQ/OE, Consultant

 As the holiday season draws to a close and I reflect on what was, what is, and what is to come, I realize how many things I have to be grateful …

Date posted: January 5, 2018 | Author: | Comments Off on “Do You See What I See?” – blog by Tiffany Christensen

Categories: Book Reviews


Every person has the power to do things differently – better than the last time. It takes just one thing. Not a policy. Not a procedure. Just a personal commitment.

I see it all the time when …

Date posted: December 19, 2017 | Author: | Comments Off on The Power of One isn’t Complicated

Categories: Coaching


Written By: Kristin Baird, RN, BSN, MHA

 Employee engagement is top-of-mind in the healthcare industry these days with a confluence of factors impacting the industry—from consumerism, value-based …

Date posted: November 9, 2017 | Author: | Comments Off on Coaching for Engagement: 3 Keys to Success

Categories: Articles - Tools You Can Use


Review by: Kristin Baird, RN, BSN, MHA

Christina Dempsey has written an engaging and thought-provoking book challenging her readers to recognize and rectify unnecessary suffering endemic within …

Date posted: November 9, 2017 | Author: | Comments Off on The Antidote to Suffering

Categories: Book Reviews


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