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I can’t tell you how many times I’ve been in a room with the C-suite and heard comments about nursing or other departments. “Why are they always whining?,” they’d ask. This in response to requests …

I was talking to a colleague recently who shared an experience that many of us can likely relate to.

She said she had identified a compelling case for improving patient access at her medical …

“I was so upset and confused. And I didn’t know who to tell.”

That’s what a friend of mine said after a physician on the surgical team entered his room the night before his cancer surgery and …

Chances are you’ve worked for a micromanager during the course of your career. I know I have. In fact, I’ve known plenty of micromanagers over the years. And, almost universally, I’ve found that they …

Leadership takes grit. Sometimes that means dealing with temporary discomfort to achieve a healthy culture.

During a group coaching session with our Be the Leader Nobody Wants to Leave cohort, one …

A few weeks ago, I was feeling really stuck trying to navigate through a life-altering problem. After our home burned in May, it has been months of back and forth with insurance which is preventing …

Generating trust through transparency
We hear a lot about transparency as a key element of leadership and healthy culture, but what does it actually mean to employees—and more importantly, to you …

Engaging Hearts and Minds for Effective Healthcare Leadership
Healthcare is built on a foundation of science. Whether we’re looking at evidence-based practice in nursing, evidence-based practice in …

AI spotlights the need for human connection 
You may or may not realize it but many of the conversations you have with the companies and brands you’re a customer or client of aren’t taking place …

The costly disconnect between what we advertise and what we can actually deliver
Healthcare is notorious for its silos—departments that are hyper-focused on their own work but fail to fully …