Let’s be honest - 2020 has been rough. Between the pandemic, the election, the civil unrest, the wildfires, and the weather, it’s hard to find the “good news.” There have certainly been a lot of headlines about the heroes in ...
There’s little doubt that virtual visits are here to stay, and for good reason. Consumers appreciate the convenience and added level of safety while we navigate the pandemic. While patients have been thrilled to have the online option, there is no ...
Imagine walking into your doctor’s office where you have a scheduled appointment. It’s your first appointment in this office and you aren’t sure what to expect. You step up to the counter labeled “Registration” and the woman behind the desk ...
Later this month, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) begins live reporting. Are you prepared to be compared on a national quality report as perceived by your consumers? Kevin Stranberg, consultant with Baird Group, offers a succinct ...
We hear a lot in the national media about the state of healthcare in our nation today. And what we're hearing about is most likely high costs, the numbers of uninsured, lack of access, or system inefficiencies. It's enough to ...
