Archive: Articles - Healthcare Trends

Is Your Medical Practice Culture Ready for CG-CAHPS?

Imagine walking into your doctor’s office where you have a scheduled appointment. It’s your first appointment in this office and you aren’t sure what to expect. You step up to the counter labeled “Registration” and the woman behind the desk ...

HCAHPs is coming. Are you prepared?

Later this month, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) begins live reporting. Are you prepared to be compared on a national quality report as perceived by your consumers? Kevin Stranberg, consultant with Baird Group, offers a succinct ...

Shining the Spotlight on Good News in Healthcare

We hear a lot in the national media about the state of healthcare in our nation today. And what we're hearing about is most likely high costs, the numbers of uninsured, lack of access, or system inefficiencies. It's enough to ...

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