What’s Going on at the Baird Group?

Patient Experience Coach Training

Twelve coaches, three days, and one focused training strategy helped Dignity Hospitals in Chandler and Gilbert, AZ launch their internal coaching model.  Kristin Baird worked with Dignity coaches to build skills and prepare them to coach physicians, nurses and any other staff who have direct patient contact. The hands-on, experiential training helped build concrete skills and confidence.

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