Joanna Stradusky is a Project Manager for Baird Group’s Mystery Shopping Division since February, 2022. Joanna earned an MBA in Project Management from the University of Wisconsin – Whitewater, and has over 10 years of prior experience in customer service, database analysis and management, and customer relationship management.
Joanna’s role in Mystery Shopping is to liaise with each client and work closely with them from project kickoff to final reporting. Joanna facilitates Mystery Shopping data collection and focuses the numbers to bring meaningful insight into the clients’ objectives. Joanna loves a good puzzle, and has a passion for finding answers and solutions through data analysis.