Grace Marin is a highly skilled coach, trainer, consultant and seasoned patient experience leader with over 20 years of leadership experience in healthcare. In one word, Grace is genuine and is best known for her ability to quickly connect with ...
Char Learson drives organizational success through her expertise in cultural transformation. Known for her exceptional skills as a physician and leadership coach, mentor, and healthcare executive, her primary focus lies in developing an organization's most valuable asset - its people. With ...
Joanna Stradusky is a Project Manager for Baird Group’s Mystery Shopping Division since February, 2022. Joanna earned an MBA in Project Management from the University of Wisconsin – Whitewater, and has over 10 years of prior experience in customer service, ...
Kwesi Johnson is a skilled facilitator, trainer, and consultant. With more than 20 years of healthcare experience, Kwesi has a wealth of knowledge within the industry ranging from hands-on clinical care, consulting/coaching, training, facilitating, sales, marketing, and operational management. As ...
Brian Hooser is an experienced healthcare leader who combines his background as an educator with his clinical experience in leading patient experience and culture transformation. He began his healthcare career after teaching elementary and middle school when a family health ...
With an extensive background in health care and leadership development, Susan is passionate about the dynamics of health care, as well as personal and organization change. Susan has spent over 25 years immersed in the dynamics of health system and ...
Cheryl is an experienced coach helping established and emerging healthcare leaders. Her coaching skills are founded in years of clinical practice as an RN, several senior executive positions including VP of Operations, and as a serial entrepreneur in the healthcare ...
Brian Schanen is a corporate video producer and strategist. He has worked with numerous small businesses and non-profit organizations to produce and integrate video into their marketing and business processes. Additionally, Brian worked with University of Wisconsin-Whitewater’s Award-Winning College of ...
Hillary Baird is a results-oriented professional with a proven track record for improving overall operations, system efficiencies, and customer satisfaction. In addition to her 20 years of rich experience in the healthcare space, Hillary brings with her a diverse career ...
Kate Smillie is a Project Manager for the Baird Group’s Mystery Shopping Division. Kate joined the Baird Group in November of 2012. She brings with her over 20 years of customer service and account management expertise. Kate works directly with clients ...
