Culture Catalyst Blog & Articles

Jessica Bush

Jessica Bush, RN, BSN, CAPA, CPC is a Maxwell Leadership Certified Trainer, facilitator and coach with expertise in patient experience improvement. A Nurse Leader with over 20 years of leadership and bedside experience, Jessica combines her clinical background with leadership ...

Susan Aloi

With an extensive background in health care and leadership development, Susan is passionate about the dynamics of health care, as well as personal and organization change.  Susan has spent over 25 years immersed in the dynamics of health system and ...

Cheryl Sivan

Cheryl is an experienced coach helping established and emerging healthcare leaders. Her coaching skills are founded in years of clinical practice as an RN, several senior executive positions including VP of Operations, and as a serial entrepreneur in the healthcare ...

Brian Schanen

Brian Schanen is a corporate video producer and strategist. He has worked with numerous small businesses and non-profit organizations to produce and integrate video into their marketing and business processes. Additionally, Brian worked with University of Wisconsin-Whitewater’s Award-Winning College of ...

Kate Smillie

Kate Smillie is a Project Coordinator for the Baird Group’s Mystery Shopping Division. Kate joined the Baird Group in November of 2012. She brings with her over 20 years of customer service and account management expertise. Kate works directly with clients ...

Bridget Nsibirwa

Prior to joining the Baird Group, Bridget worked in human resources for Watertown Area Health Services, specializing in recruitment. Bridget first worked for the Baird Group from 2004 to 2006 in marketing and returned in 2011 as a project coordinator. ...

Keith Mausner

Dr. Keith Mausner attended the University of Colorado School of Medicine, where he graduated with honors and as a member of Alpha Omega Alpha. He completed residency training in emergency medicine, where he served as chief resident, and a fellowship in ...

Mary-Ellen Pichè

Mary-Ellen Pichè provides a breadth of services to healthcare organizations including organizational assessment/development, coaching and training. Previously she was a consultant with Planetree Inc.in Derby, Connecticut, and CEO at the Stratton VA Medical Center in Albany, N.Y., where she participated ...

Kevin Stranberg

Kevin Stranberg is a skilled strategist, trainer, and facilitator. Kevin helps our healthcare clients understand the customer perspective when tackling service and culture issues. Kevin began working in healthcare in 1994 as Director of Public Relations for Memorial Medical Center ...