Continuing Education is Vital for Training & Nurse Retention
Numerous studies have consistently rated nurses as America’s most trusted professional. Indeed, HCAHPS scores are directly influenced by patient perceptions of nurses. Meanwhile, more than ever, nurses are experiencing a demanding workload. That’s a lot of pressure—which is why nurses need healthcare leaders to support them with continuing education and more opportunities to invest in their professional growth and to improve patient experience. In turn, continued education leads to an increase in nurse retention. Baird Group offers nurse training that will transform both your staff and leaders.
Nurse/Patient Partnership
The Nurse/Patient Partnership is a comprehensive, engaging approach to training designed by nurses, for nurses. Interactive content in the staff nurse sessions helps these professionals achieve improved communication and better patient experience, and the nurse leaders’ session shows leaders how to build accountability, provide feedback, and improve nurse retention.
Staff Sessions:
- Define the desired patient experience and raise empathy for the patient and family
- Examine how nurses influence the patient experience (and, ultimately, HCAHPS scores)
- Explore four essentials of a positive, memorable patient experience
- Review GREAT CARE as a tool for systematically managing patient encounters
- Practice GREAT CARE using role play scenarios
- Create a personal action plan for success
Nurse Leader Session:
- Review the Nurse/Patient Partnership curriculum
- Examine the nurse leader’s unique role in improving the patient experience
- Learn a simple but memorable coaching method to hold staff accountable
Testimonials from the Nurse/Patient Partnership:
“The class participation, interaction, and practice helps me learn the content and incorporate it into my nursing practice. “
“I appreciate how the content was delivered with hands-on activities and sharing. I enjoyed role-playing ways I can apply the tools GREAT CARE. “
Rounding Essentials for Nurses
Hourly rounding increases patient safety, improves satisfaction, and reduces call lights.
This one-hour session hits the fundamentals of hourly rounding and reinforces the benefits to both the patient and the nurse.
Nurses will review:
- What patients think of hourly rounding
- Benefits of rounding
- 4 key elements of hourly rounding
For Nurse Leaders: Nurse Retention
Looking to improve nurse retention? Be sure to check out our course Be the Leader Nobody Wants to Leave to Leave: 8 skill-builders for busy leaders under the Leadership Development section!
Rounding Essentials for Nurse Leaders
When nurse leaders round regularly, they increase accountability and consistency in the standard of care. This 2-hour session for nurse leaders is a hands-on, experiential opportunity to practice and get feedback on the essential elements of rounding.
Nurse leaders will:
- Examine link between rounding and quality, safety and service
- Define essentials of a good rounding encounter
- Explore coaching opportunities linked to rounds
- Practice coaching based on rounding assessments
Virtual Learning
The training sessions listed above are available as virtual events and courses.
“The class participation, interaction, and practice helps me learn the content and incorporate it into my nursing practice. “
“I appreciate how the content was delivered with hands-on activities and sharing. I enjoyed role-playing ways I can apply the tools GREAT CARE. “
Rounding Essentials for Nurses
Hourly rounding increases patient safety, improves satisfaction, and reduces call lights.
This one-hour session hits the fundamentals of hourly rounding and reinforces the benefits to both the patient and the nurse.
Nurses will review:
- What patients think of hourly rounding
- Benefits of rounding
- 4 key elements of hourly rounding
For Nurse Leaders: Nurse Retention
Looking to improve nurse retention? Be sure to check out our course Be the Leader Nobody Wants to Leave to Leave: 8 skill-builders for busy leaders under the Leadership Development section!
Rounding Essentials for Nurse Leaders
When nurse leaders round regularly, they increase accountability and consistency in the standard of care. This 2-hour session for nurse leaders is a hands-on, experiential opportunity to practice and get feedback on the essential elements of rounding.
Nurse leaders will:
- Examine link between rounding and quality, safety and service
- Define essentials of a good rounding encounter
- Explore coaching opportunities linked to rounds
- Practice coaching based on rounding assessments
Virtual Learning
The training sessions listed above are available as virtual events and courses.
