Who Gets the Ax? Signs that your Culture is Toxic
I have a friend who is one of the most gifted people I know. To my knowledge, he has found a way to succeed in everything he takes on, despite challenges he faced along the way. I don’t mean to ...
Culture Catalyst Blog & Articles
Ownership and Culture
In my experience, organizations can only create a consistently positive patient experience when they foster a culture of ownership. This starts when leaders help every employee to see his connection to the organization’s success. It requires a mindset that is ...
Create a Drama-Free Zone
Google the term, “workplace drama” and you will get 55,000,000 results. Why? Because it is one of the most common culprits of workplace dysfunction. As a leader it is up to you to create a drama-free zone. Drama Drama can be a ...
4 Signs That You Aren’t Coachable
Coaching is a vital skill for leaders at all levels and is essential to achieving optimal performance of your team. Great coaches are made, not born. They learn and apply the skills needed to be a good coach. Sure, you ...
Great Intentions Don’t Deliver Results
I was speaking with a hospital CEO recently about their troubling turnover rates, when he hit on an age-old problem. He pointed out that they continue to promote good workers to management positions when they lack leadership skills and experience. ...
Are You Dumping Toxic Waste at Work?
Have you ever had a difficult employee, who you’ve had to repeatedly coach, or counsel, because of marginal performance and toxic attitude? They may somehow manage to improve just enough to get by. Imagine that this toxic employee shows up one ...
Protect Your Culture Against Negativity
The COVID vaccine has dominated the news for weeks as we celebrate frontline workers receiving the long-awaited injections, to protect them. As a former public health nurse, I am a staunch believer in vaccines. They protect us against nasty viruses that ...
Leadership 2021
As we wrap up 2020, and look to the future, it is crucial that leaders take stock of what the past year revealed about us as people and as leaders. What did the challenges show you about yourself related to: ResilienceCommunicationPrioritizationAbility ...
Great Coaches are Coached Themselves
One of the keys to great leadership is having good coaching skills. The problem is many newly minted managers and supervisors lack these skills. Healthcare organizations, in particular, often have good intentions for development, but never bring them to fruition. ...
Two Most Dangerous Words in Healthcare
Several months ago, we did a full day workshop with a team of healthcare leaders on “Creating an Engaged Workforce”. It’s always inspiring for me to be able to work with leaders at the front line. This is where real ...
