That’s a hefty order. I recently conducted in-depth interviews with CNOs from across the country. During the interviews, the majority said that weak leadership at the department level is a major part of the problem. Most said that it stems ...
Turnover is costly in every profession, but in nursing it takes its toll. Not only financially, but it affects quality, safety, and service. The 2020 NSI National Health Care Retention & RN Staffing Report, found that the average cost per ...
I was recently coaching an executive whose team had failed to meet a stated goal. He wanted to give them another chance to try, so I asked him to make a list of things he could do differently to get ...
Even before COVID, nurses were stressed and burning out at higher rates than ever before. Now, they are under even greater stress for a multitude of reasons and want to be heard. Some have turned to unions. A few weeks ago, ...
It seems to me that the concept of accountability is getting a bad rap. I had someone tell me the other day that the reason I don’t see accountability as a bad thing is because I spent 25 years in ...
Posted by Kristin Baird Today’s news is laden with stories about the COVID-19 crisis and how it is affecting healthcare. I interview leaders about issues they are facing during COVID-19. The most successful organizations stay grounded in their core values. Stay Visible Last ...
Posted by Kristin Baird Years ago, when I was new to leadership, I recall telling my boss that I was worried that one of my team members wanted my job. I remember feeling a bit threatened at the time, but his ...
Posted by Kristin Baird That is a question weighing on everyone’s minds today. As more and more news reports tell us there will be no “getting back to normal”. We must ask; what is the new normal? Good question, but no ...
Posted by Kristin Baird All of us need to be in touch with our core values, but leaders, in particular, need to be crystal clear about what they define as deal-breakers in their working relationships. When I am coaching healthcare leaders, one ...
Posted by Kristin Baird There is a four-letter word that stifles even the best leaders. FEAR. I’ve heard people use an acronym – Forget Everything And Run. That certainly won’t get a leader very far. The mantra I like to use ...
