Good Read: Building a Culture of Ownership in Healthcare – The Invisible Architecture of Core Values

Joe Tye and Bob Dent; Review By: Kristin Baird

Joe Tye and Bob Dent have captured the essence of what it takes to build and sustain a culture of ownership. In their book, Building a Culture of Ownership, the authors use the term, “Invisible Architecture” to stress how core values, attitude and self-empowerment lay the framework for the culture.

Tye and Dent’s thought-provoking book pushes the reader to think beyond accountability to true ownership. The great thing about this pair is that they can speak to real-life experience. Joe worked with Bob’s organization to establish a culture of ownership. Bob is able to infuse real life examples of both the struggles and successes an organization experiences during a culture change. I had the pleasure of sitting in on one of Bob’s morning huddles a few weeks ago and can attest to the fact that he is living proof of what it takes to sustain the invisible architecture.

This book is a must read for healthcare leaders from front line supervisors to the c-suite and board of directors. It’s an easy read because it’s infused with case examples and colorful stories that bring the concepts to life. I can see how it could be a culture catalyzing tool when used in a “book club” approach with a group of key stakeholders. There is a beautiful structure for guided discussion because each chapter concludes with a succinct summary of content and a list of thought-provoking questions for the reader to answer.

I highly recommend this book.

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