A thriving, engaged culture starts with having substantive values. It means living them with unwavering consistency. People will rally around a shared vision and values when they are concise and sincere. Anything less is just window dressing. Connecting Values with Social Issues I was ...
It seems everybody wants a magic wand to fix culture and live the organizational values. Immediately. The reality is that your culture wasn’t shaped in a week, nor will it be shifted quickly. One of the surest ways to create ...
A few years ago, I was invited to meet with the executive team of a healthcare system. The team included two CEOs – one led the hospitals and the other oversaw the medical practices. While waiting in the lobby prior ...
Many years ago, when I was first starting to do culture-shifting work, I learned a technique for showing employees that they were being heard. We put out an organization-wide request for employees to identify little irritations at work. We thought ...
Burnout isn’t a new phenomenon in healthcare, but in the last 20 months, the issue has been brought to the forefront. It’s so prevalent the International Classification of Diseases (ICD-11) has classified it as an occupational phenomenon. Burn-out is defined in ...
A coaching culture may be just what healthcare needs to improve employee engagement and retention during today’s Great Resignation. Peter Drucker famously said, “culture eats strategy for breakfast.” So, while you may spend weeks mapping out a comprehensive plan, it may be ...
We’ve all heard it said that actions speak louder than words. But when you think about it; your organizational culture speaks louder than any ad, recruitment brochure, annual report or mission statement. It’s your culture that drives employee behaviors, determines ...
Culture by Design: Three Steps to Make it Happen The phrase “culture is king” is thrown around quite a bit in business circles and yet, if you talk to healthcare leaders, you’ll find that there aren’t many who feel that their ...
Leading Through Upheaval: Get Vulnerable Healthcare has been in a constant state of change to the point of upheaval for months on end, putting even the most resilient and courageous to the test. Workers and their leaders are exhausted, discouraged, and ...
Are You the Roadblock to Innovation and Progress? Pick up any business journal and you’ll likely find an article or two on the importance of innovation. But are you and your organization really fostering innovation? None of us wants to believe that ...
