Culture Catalyst Blog & Articles

Want Employee Engagement? Ask these 3 questions.

It is no secret that engaged employees deliver a better customer experience and have lower turnover. Yet, knowing this data and knowing how to improve employee engagement are two very different things. I recently had a senior leader tell me, ...

5 Signs Your Culture is Toxic

Organizational leaders these days almost universally claim their commitment to a culture that nurtures and supports talent, innovation, engagement and loyalty. Yet many of these same leaders are, in fact, operating in environments that are more toxic than supportive. The Trouble ...

4 Signs That You Aren’t Coachable

Coaching is a vital skill for leaders at all levels and is essential to achieving optimal performance of your team. Great coaches are made, not born. They learn and apply the skills needed to be a good coach. Sure, you ...

Stop Managing and Start Coaching

The adage goes, people leave their bosses, not their jobs. But would fewer people leave their jobs if their managers acted more like coaches than bosses? Managing typically employs a set of skills needed to keep the department running smoothly. ...

Use Critical Thinking while Winging It

If you’re like me, you’re probably sick of hearing phrases like, “unprecedented times,” and “new normal”. Perhaps these phrases are so popular because we just don’t know what to call the phase that we’re in. I was recently listening to ...

Nurses Leave Their Managers, Not Their Jobs

Turnover is costly in every profession, but in nursing it takes its toll. Not only financially, but it affects quality, safety, and service.  The 2020 NSI National Health Care Retention & RN Staffing Report, found that the average cost per ...

Dear CEO, Nurses Need Your Help

Even before COVID, nurses were stressed and burning out at higher rates than ever before. Now, they are under even greater stress for a multitude of reasons and want to be heard. Some have turned to unions.  A few weeks ago, ...