Culture Catalyst Blog & Articles

Stop Fixing & Start Coaching

There is a phenomenon among newly-minted managers. When someone presents a problem, they often feel the need to fix it because, after all, they are now the manager.  Fixing presents two problems. First, they are adding more responsibility and psychological ...

4 Signs That You Aren’t Coachable

Coaching is a vital skill for leaders at all levels and is essential to achieving optimal performance of your team. Great coaches are made, not born. They learn and apply the skills needed to be a good coach. Sure, you ...

Coach, Don’t Fix

At Baird Group, we define coaching as a supportive relationship that fosters learning, transformation and growth. Helping others to grow and reach their potential is one of the most rewarding aspects of leadership. But certain habits might be keeping you ...

Nurses Leave Their Managers, Not Their Jobs

Turnover is costly in every profession, but in nursing it takes its toll. Not only financially, but it affects quality, safety, and service.  The 2020 NSI National Health Care Retention & RN Staffing Report, found that the average cost per ...

People Leave Their Managers, Not Their Jobs

Posted by Kristin Baird For years I’ve heard that employees leave their managers, not the organization. This adage was confirmed as a reality when I conducted interviews with CNOS across the country to learn the cause and effects of nurse turnover.  The ...

Patient Experience During Unplanned Admissions

Posted by Kristin Baird On any given day, a significant percentage of hospitalized patients are there as a result of unplanned admissions, creating psychological stress and uncertainty for both the patient and their family. Although this fact may seem obvious, it ...