Culture Catalyst Blog & Articles

Setting New Managers Up For Success

The role of a manager has evolved from mere supervision to becoming a crucial driver of employee engagement, team performance, and organizational success. A seasoned leader can navigate all these needs, but what about the newly promoted managers? With guidance ...

Balancing Leadership: Engaging a Diverse Workforce

Effective leadership is a delicate balancing act that requires managing a diverse range of employees. Each department contains employees with varying levels of skill, engagement, life experiences, and enthusiasm. As a leader, you invest your time, energy, and resources into ...

Follow Through is Integrity in Action

Have you ever worked for someone who made lots of promises but never followed through? I have, and it caused frustration, distrust, and high turnover.  Leadership is more about actions than words. True leaders understand that their actions have a profound ...

Lifelong Learning: Building Your Leadership Skills

In today's fast-paced and constantly changing world, effective leadership skills are more critical than ever. As organizations navigate new challenges, they need strong leaders to guide teams through uncertainty and achieve success. But becoming an effective leader doesn't happen by ...

The Power of One: Healthcare Customer Service

Healthcare customer service is a critical component of delivering quality patient care. Patients and their families expect to be treated with kindness, empathy, and respect. Their experiences with healthcare providers can significantly impact their overall satisfaction with the care they ...

The Five Languages of Appreciation at Work

Successful workplaces thrive on employee engagement. Leaders can effectively motivate and engage employees, by first understanding employees' unique perspectives and preferences. What motivates one worker may fall flat for another. In their book, The 5 Languages of Appreciation in the Work ...

Acknowledge and Challenge Star Employees

As a leader, it's natural to focus on employees who are struggling or need more support to improve their performance. However, it's equally important to pay attention to your star employees. These employees have consistently demonstrated their capabilities and have ...

Lead the Way: Maintaining Standards as a Leader

Leadership is all about setting an example and inspiring others to follow your lead. A great leader is someone who is transparent, ethical, and accountable. When it comes to maintaining standards, a leader needs to set clear goals and objectives, ...

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