November 16th, 2020
As we approach Thanksgiving during the COVID-19 pandemic, it’s important to recognize the healing power of gratitude, both for ourselves, and for those we lead.
Gratitude is both something we feel, and something we express. Leaders intent on building an engaged, ...
July 2nd, 2020
It’s not unusual to hear Boomer leaders lamenting about how quickly Millennial workers leave positions for new opportunities. The truth is, these are two very different generations with very different life experiences. Rather than disparaging the entire Millennial workforce, it’s ...
January 28th, 2020
Posted by Kristin Baird
Patient experience happens during multiple moments of truth, but none are as vital as those happening at the bedside between the patient and nurse.
Not long ago, I interviewed members of the senior executive team and the CFO ...
September 24th, 2019
Posted by Angela Fieler
Newsflash! Compassion fatigue is real. I’m not sure I believed that until today. Today, I wanted to strangle someone who I love dearly. I was the living, breathing embodiment of that meme that says, “I have one ...
September 5th, 2019
Posted by Kristin Baird
Over the years, I’ve tried to stay in touch with my college friends. Of course, it isn’t always easy when juggling nursing careers, family, and further education.
This summer I made a special point of re-connecting with two ...
August 7th, 2018
Posted by Kristin Baird
I have the utmost respect for leaders who deal with toxic behavior head on. Many healthcare leaders still look past the gossips and groaners because they have good technical skills. Some leaders feel they have to tolerate BMWs ...