Culture Catalyst Blog & Articles

Employee Engagement Flourishes in a Coaching Culture

  A coaching culture may be just what healthcare needs to improve employee engagement and retention during today’s Great Resignation. Peter Drucker famously said, “culture eats strategy for breakfast.” So, while you may spend weeks mapping out a comprehensive plan, it may be ...

Great Culture Takes Strategic Communication

Creating the ideal organizational culture takes a commitment to strategic communication. Healthcare leaders cannot say something once and expect the message to permeate the hearts and minds of every person in the organization. It takes strategy, tactics, and skilled execution ...

Change is Hard – 3 Tips for Dealing with Resistance

Leaders as Change Agents: Change Is Hard and Resistance to Change Is Inevitable Like most entrepreneurs, I’m an ideas person. I see opportunities and potential all around me and that means embracing change. While I may be excited and energized by ...

In healthcare, culture speaks louder than words

We’ve all heard it said that actions speak louder than words. But when you think about it; your organizational culture speaks louder than any ad, recruitment brochure, annual report or mission statement. It’s your culture that drives employee behaviors, determines ...

Service Recovery from the Top Down

No one enjoys confrontation with angry customers, especially if you don’t feel prepared to address their needs. Many healthcare organizations we work with have a desire to do service recovery but have a glaring lack of skills and direction at the ...

Culture by Design: Three Steps to Make it Happen

Culture by Design: Three Steps to Make it Happen The phrase “culture is king” is thrown around quite a bit in business circles and yet, if you talk to healthcare leaders, you’ll find that there aren’t many who feel that their ...

Your Internal Monologue can Sabotage your Leadership 

Your Internal Monologue can Sabotage your Leadership    Millions of messages play in your head all day, every day without the slightest awareness. Although they may seem innocuous, these mental nudges subtly shape your beliefs and drive both your emotions and actions. ...

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