September 25th, 2018
Posted by Kristin Baird
I know I’ve said it before, but patient experience professionals (PXPs) cannot go it alone. In addition to engaging stakeholders from operations, it is vital to have an executive sponsor who can run interference and ensure you have ...
September 13th, 2018
Posted by Kristin Baird
Patient experience professionals (PXPs) often see themselves as the worker bees managing dozens of tasks and carrying the weight of the patient experience solely on their shoulders. This can be a dangerous, career- limiting mindset. As a ...
