Culture Catalyst Blog & Articles

The Patient Experience is Your Brand

Posted by Kristin Baird For people not in marketing, there is a common assumption that a company’s brand is the logo. It’s easy to understand the assumption because the logo is the part of the corporate identity that can be seen ...

What’s in it for me? Your patients want to know.

Posted by Kristin Baird I have become a connoisseur of healthcare marketing messages over the years and am often underwhelmed.  From billboards to TV and radio ads, I can spot a useless ad campaign within five seconds or 500 feet. The ...

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