Culture Catalyst Blog & Articles

Accountability Without Support: A Recipe for Disaster

When was the last time you evaluated your managers' and supervisors' workload? If you are a manager or supervisor, when was the last time you evaluated your workload? Does the level of accountability match the support? Healthcare managers are facing ...

Burnout Re-Ignited With One Question

While burnout runs rampant in healthcare, leaders must do everything within their power to replenish themselves and connect with their team members in a meaningful way. Frontline staff and managers alike are exhausted, making it difficult to focus on the ...

Turn the Tide on Turnover

Turnover and the great resignation are all over the headlines these days. According to McKinsey, we’re amid a “turnover tsunami” affecting workers at all career levels and wage rates.  One of the biggest reasons for the high resignation rate is the ...

From Burnout to Recovery: Re-Engaging Exhausted Staff

Burnout isn’t a new phenomenon in healthcare, but in the last 20 months, the issue has been brought to the forefront. It’s so prevalent the International Classification of Diseases (ICD-11) has classified it as an occupational phenomenon.  Burn-out is defined in ...

Burnout Isn’t a Personal Defect

Burnout in healthcare was on the rise prior to COVID, now the pandemic has shined a bright light on a growing problem.  Years ago, I worked for someone who confidently declared, “Burnout is a choice.” My thought then and now is ...

How to Tell When Your Healthcare Heroes are NOT Okay

Your culture determines many things, but today especially, it is a determinant of how well your organization will fare through the pandemic.   What you say and what you do always matter. When people face fatigue and become somewhat fragile, a ...

Get Ready for Recovery

Posted by Kristin Baird While healthcare grapples with the COVID-19 crisis, it’s difficult to focus on anything else. At the same time, it is important that leaders begin thinking about, and preparing for, the inevitable recovery period that will follow.  Burnout Prior to ...

Why Your Patient Experience Depends on Nursing Resilience

Posted by Kristin Baird It’s no secret that an engaged workforce is necessary for a consistently positive patient experience. And nurses are pivotal in this equation. Nurses who develop resilience can prevent burnout. This allows them to engage with patients on ...

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