Archive: Organization Building Blocks

Core Values Matter Most in Turbulent Times

Posted by Kristin Baird Today’s news is laden with stories about the COVID-19 crisis and how it is affecting healthcare. I interview leaders about issues they are facing during COVID-19. The most successful organizations stay grounded in their core values.  Stay Visible Last ...

What’s Next?

Posted by Kristin Baird That is a question weighing on everyone’s minds today. As more and more news reports tell us there will be no “getting back to normal”. We must ask; what is the new normal? Good question, but no ...

Look for the Mission Moments

Posted by Kristin Baird Every healthcare leader wants their associates to live up to the mission, vision and values (MVV). One excellent way to make that happen consistently, is to spot people doing the right thing, and letting them know it.  ...

Culture is a way of life, not a project

Posted by Kristin Baird We help organizations maneuver culture change. And the difference between the ones who succeed and those who struggle comes down to a couple of significant factors. For one thing, the most successful organizations realize that culture change ...

Where are you going?

Posted by Kristin Baird This question must be answered when leading an organization through culture change. Yet, many leaders don’t take the time to clearly articulate the vision for the culture of the future. This results in wasted time and energy, ...

People are Quitting Your Culture

Posted by Kristin Baird Over the years, I’ve tried to stay in touch with my college friends. Of course, it isn’t always easy when juggling nursing careers, family, and further education.  This summer I made a special point of re-connecting with two ...

Culture Change Today at 2:00

Posted by Kristin Baird If only a culture change could be set as an appointment on a calendar. You can plan out what the culture will be and announce when it would take place. Done. In truth, culture changes take time. Cultures ...

Trust and Transparency

Posted by Kristin Baird Leaders who want to build a culture of trust will get further, faster through transparency. Over the years, I have witnessed countless leaders struggling with lack of trust in their organizations. The ones who overcome trust issues are ...

Are your values a plaque on the wall, or a way of life?

Posted by Kristin Baird In all the years that I have been consulting on culture and patient experience, I’ve only come across two organizations that didn’t have stated values. In both cases, the CEOs felt they were “fluff”. No wonder they ...

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