Recognition matters more than you may think: here’s why Recognition isn't just a nice-to-have leadership practice—it's a retention strategy that delivers measurable results. A recent longitudinal study by Gallup spanning two years found that employees who were regularly recognized were 45% ...
Why crystal-clear communication gives you a competitive advantage I had a conversation with a healthcare executive recently that stopped me in my tracks. She mentioned that her department was consistently missing targets, and she couldn't understand why her previously high-performing team ...
We all like to feel appreciated, yet how we want to be shown appreciation varies from person to person. Some people thrive on center-stage accolades, while others respond best to a quiet, heartfelt thank you. But everyone wants to be ...
Have you ever thought about the word grit? When I think about grit, I realize that it can have a negative impression as well as a positive one. I don't like the feel of grit underneath my shoes if there's ...
Are You the Roadblock to Innovation and Progress? Pick up any business journal and you’ll likely find an article or two on the importance of innovation. But are you and your organization really fostering innovation? None of us wants to believe that ...
3 Questions to Ask Before Assuming Bad Attitude I was coaching a new manager who said she was getting really frustrated with the bad attitudes of her team. She wanted them to deliver better customer service and felt they were being ...
There are sentinel moments that shift our lives forever. These can be tragic accidents, deaths, or other catastrophic events. They can also be births, celebrations, and surprises that fill our hearts. We are all a culmination of our life experiences. ...
The other day I was listening to a speaker who reminded us to think back on a teacher who made a difference in our lives and reach out to thank them. This past year, as parents have had to take ...
In the play, Hello Dolly, Dolly Levi says, “Money is like manure. It’s not worth a thing unless you spread it around helping young things to grow.” Substitute the word money in this quote with the word, recognition and you ...
Posted by Kristin Baird Holiday time means decorations, parties, gifts and traditions for many of us. But not everyone gets to spend them with friends and family. Hospitals are a 24/7/365 operation which means a significant number of healthcare workers will be spending as much ...
