Archive: Disengaged Employees

Getting in Front of Healthcare Labor Shortage Trends

Healthcare labor shortages are nothing new. In fact, we’ve been grappling with shortages of various kinds for many years. Demand ebbs and flows as does the availability of qualified candidates. But the situation has become more challenging in recent years for ...

Balancing Leadership: Engaging a Diverse Workforce

Effective leadership is a delicate balancing act that requires managing a diverse range of employees. Each department contains employees with varying levels of skill, engagement, life experiences, and enthusiasm. As a leader, you invest your time, energy, and resources into ...

Stopping Disengagement Before It Starts

We know the ties between patient experience and employee engagement are clear. We also know disengagement can wreak havoc on patient experience and team morale. I hear from many leaders that feel powerless to help their staff in the face of ...

Staffing Issues? How You Say Goodbye Matters

Nearly every healthcare leader is struggling with staffing issues. It can be painful when someone turns in their resignation, especially when retention is already a problem. How you say goodbye matters, so be mindful of your reaction. It can make ...

Living Your Values vs Window Dressing

A thriving, engaged culture starts with having substantive values. It means living them with unwavering consistency. People will rally around a shared vision and values when they are concise and sincere. Anything less is just window dressing.  Connecting Values with Social Issues I was ...

Burnout Re-Ignited With One Question

While burnout runs rampant in healthcare, leaders must do everything within their power to replenish themselves and connect with their team members in a meaningful way. Frontline staff and managers alike are exhausted, making it difficult to focus on the ...

Engage the Heart to Engage Employees

Engage the Heart to Engage Employees   The term “hardwiring” is a familiar one in the healthcare industry and typically focuses on consistent behaviors rather than employee engagement. There is merit in hardwiring behaviors for consistency, but it’s equally important to “heart ...

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