Archive: Articles - Employee Relations

Good Read: Do You Trust Me?

Written By: Angela Fieler, MPA, CMQ/OE, Senior Consultant  Recently, I have noticed that trust, or more accurately, a lack of trust, has become a common theme in the cultural assessments Baird Group has done.  I had a conversation about leadership development ...

Lessons from the Field: Labels Can be Sticky

Written By: Angela Fieler, MPA, CMQ/OE, Senior Consultant At the approach of a new year, many people reflect on the year that is ending to capture what went well and where there might be opportunities for improvement.  I was doing just ...

Let’s Get Personal – celebration isn’t recognition

Written By: Kristin Baird, RN, BSN, MHA We’ve just celebrated Hospital Week and Nurses Week, two of many national recognition events designed to recognize the efforts of those involved in providing healthcare services to others. These events are important and they serve as reminders ...

Want More Engagement? Help Staff Connect to Purpose

Written By: Kristin Baird, RN, BSN, MHA Here’s a little good news/bad news about employee engagement according to the most recent research on the subject from Gallup: The good news—employee engagement is up, tying its highest level since Gallup began tracking the metricThe ...

People Behaving Badly – The Real Cost of Disengagement

Written By: Kristin Baird, RN, BSN, MHA  There’s no argument to make for the value of a disengaged employee. In fact, most leaders would likely agree that disengaged workers are costly in many ways—and they’re right! And yet, data suggests that ...

Reflections from the Field – What Are You Too Busy For?

Written By: Angela Fieler, MPA, CMQ/OE The Baird Group is always invited into an organization.  Potential clients initiate contact, describe their current reality, and look to us to provide solutions.  Although we bring our expertise, solutions must be co-created – after all, it’s ...

Reflections from the Field: “We Have Met the Enemy…”

Written By: Angela Fieler, MPA, CMQ/OE  We work in an industry where human error can have devastating effects.  We spend thousands of hours and millions of dollars changing processes to minimize the possibility of human error wherever possible - except when ...