Archive: Articles - Employee Relations

Welcoming New Hires

That first day on the job marks a critical touchpoint in an employee’s tenure with your organization. How they are welcomed and introduced to their new colleagues and new responsibilities sets the stage for their entire employee journey. Unfortunately, this important ...

Creating a Common Language: A Key to Organizational Culture Shift

One of the hallmarks of a strong organizational culture is a common language that goes beyond words to create a shared understanding and alignment of daily actions with your healthcare organization’s mission, vision, values and standards. When everyone in your organization ...

Holidays in the Hospital

Holidays aren’t always a happy time for everyone—especially our patients. Many people are sick, or even hospitalized during the holiday season. And, when they are, someone has to care for them. Your staff. Which can take them from their own ...

Sense of Purpose or Salary? What Matters Most?

“I want to make a difference.” Chances are, if you ask many of your employees why they decided to pursue a career in healthcare, this is the answer that you’ll hear. Having a sense of purpose is critically important to ...

Lateral Communication: Why It Matters and How to Support It

You’re likely familiar with top-down communication and bottom-up communication, but there’s another form of communication that you’re probably not as familiar with—lateral communication. Lateral communication is the communication that takes place in organizations between individuals or departments operating at the same ...

Getting in Front of Healthcare Labor Shortage Trends

Healthcare labor shortages are nothing new. In fact, we’ve been grappling with shortages of various kinds for many years. Demand ebbs and flows as does the availability of qualified candidates. But the situation has become more challenging in recent years for ...

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