Break Down Silos between Marketing and Patient Experience

Posted by Kristin Baird on August 30th, 2018 • No Comments »

Baird Consulting

Does Your Patient Experience Match Your Advertising?

Posted by Kristin Baird on August 28th, 2018 • No Comments »

Baird Consulting

Moving on from betrayal at work

Posted by Kristin Baird on August 23rd, 2018 • No Comments »

Baird Consulting

Show More Empathy for a Better Patient Experience

Posted by Kristin Baird on August 21st, 2018 • No Comments »

Baird Consulting

Lead or Manage for a Better Patient Experience?

Posted by Kristin Baird on August 9th, 2018 • No Comments »

Baird Consulting

Technically Solid but Toxic

Posted by Kristin Baird on August 7th, 2018 • No Comments »

Baird Consulting

Would your employees leave you for 25 cents? – Keys to Culture

Posted by Kristin Baird on August 2nd, 2018 • No Comments »

Baird Consulting

The Patient Experience is Your Brand

Posted by Kristin Baird on July 31st, 2018 • No Comments »

Baird Consulting

No Shortcuts on Frontline Service Training

Posted by Kristin Baird on July 18th, 2018 • No Comments »

Baird Consulting

Don’t Assume – Validate

Posted by Kristin Baird on July 13th, 2018 • No Comments »

Baird Consulting

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