Categories

Attitude Isn’t a Pre-Existing Condition

Posted by Kristin Baird on May 16th, 2017 • 1 Comment »

Baird Consulting

Hiring for a Great Patient Experience

Posted by Kristin Baird on May 11th, 2017 • No Comments »

Baird Consulting

Nurses Make Lasting Memories

Posted by Kristin Baird on May 9th, 2017 • No Comments »

Baird Consulting

The Gift of Presence

Posted by Kristin Baird on May 4th, 2017 • No Comments »

Baird Consulting

You Don’t Have to Thrill ALL of Your Customers

Posted by Kristin Baird on May 2nd, 2017 • No Comments »

Baird Consulting

Silos & Turf Wars and Grudges- Oh my!

Posted by Kristin Baird on April 27th, 2017 • No Comments »

Baird Consulting

Coaching Culture Improves Employee Engagement and Patient Experience

Posted by Kristin Baird on April 25th, 2017 • No Comments »

Baird Consulting

Say my name!

Posted by Kristin Baird on April 21st, 2017 • No Comments »

Baird Consulting

Listen With Your Eyes for Cues to the Patient Experience

Posted by Kristin Baird on April 18th, 2017 • No Comments »

Baird Consulting

Dear CEOs, Let’s Talk

Posted by Kristin Baird on April 13th, 2017 • No Comments »

Baird Consulting

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