Culture Catalyst Blog & Articles

Transformational Learning Takes More than a Video

There is an ongoing struggle in leadership development. Executives want high quality training for their leaders, but struggle with down time and scaling across the system. Here’s what often happens: 1. Employee engagement survey indicates weak leadership 2. Enlightened senior leaders know ...

Leader Fatigue? You May Be the Cause.

One of the most common issues I see when coaching leaders is leader fatigue caused by constant interruptions that prevent them from dedicated “think time” for planning and project completion. They often don’t see that their response is actually enabling ...

Want Employee Engagement? Ask these 3 questions.

It is no secret that engaged employees deliver a better customer experience and have lower turnover. Yet, knowing this data and knowing how to improve employee engagement are two very different things. I recently had a senior leader tell me, ...

Thank a Teacher

The other day I was listening to a speaker who reminded us to think back on a teacher who made a difference in our lives and reach out to thank them. This past year, as parents have had to take ...

Begin Your Day With Gratitude

Science has proven what the heart has always known. That gratitude changes lives. I personally try to begin each day with my gratitude list. It keeps me both grounded and optimistic. We all do better when we feel and express ...

Stop Fixing & Start Coaching

There is a phenomenon among newly-minted managers. When someone presents a problem, they often feel the need to fix it because, after all, they are now the manager.  Fixing presents two problems. First, they are adding more responsibility and psychological ...

Stories Build Desired Culture

Stories are the backbone of culture. And like culture, they must be orchestrated by design to be most impactful.  Quantitative data is essential in moving organizations toward specific goals. You must be able to measure your starting point, milestones, and the ...

I Don’t Have Time

Say these four words often enough and you’ll believe it without a doubt. Leaders who take our course, Be the Leader Nobody Wants to Leave, often tell us that they don’t have time to round, coach, or do stay interviews.  Being ...

Burnout Isn’t a Personal Defect

Burnout in healthcare was on the rise prior to COVID, now the pandemic has shined a bright light on a growing problem.  Years ago, I worked for someone who confidently declared, “Burnout is a choice.” My thought then and now is ...

3 Reasons You Need a Vision for Your Culture

“If you don't know where you want to go, then it doesn't matter which path you take.” ― Lewis Healthcare leaders, as well as travelers, can benefit from the Cheshire Cat’s wisdom shared in Alice in Wonderland. Without a clear destination ...