Quality Assurance for Patient Experience

Posted by Kristin Baird on November 7th, 2018 • No Comments »

Baird Consulting

Show Them The Way

Posted by Kristin Baird on November 1st, 2018 • No Comments »

Baird Consulting

Manage Wait Time Expectations for a Better Patient Experience

Posted by Kristin Baird on October 30th, 2018 • No Comments »

Baird Consulting

Volunteers Enhance Patient Experience

Posted by Kristin Baird on October 24th, 2018 • No Comments »

Baird Consulting

In Search of WOW

Posted by Kristin Baird on October 18th, 2018 • No Comments »

Baird Consulting

Why Your Patient Experience Depends on Nursing Resilience

Posted by Kristin Baird on October 16th, 2018 • No Comments »

Baird Consulting

Are You Listening or Waiting Your Turn?

Posted by Kristin Baird on October 4th, 2018 • No Comments »

Baird Consulting

Your Nurses Don’t Want to Hear About HCAHPS

Posted by Kristin Baird on October 2nd, 2018 • No Comments »

Baird Consulting

Who’s Got Your Back

Posted by Kristin Baird on September 25th, 2018 • No Comments »

Baird Consulting

Employees Are Your Best Ambassadors – Equip Them to Help

Posted by Kristin Baird on September 18th, 2018 • No Comments »

Baird Consulting

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