How to Drive a Patient Away Without Even Trying

Posted by Kristin Baird on February 13th, 2020 • No Comments »

Baird Consulting

Stop Being a Wimp and Start Leading

Posted by Kristin Baird on February 11th, 2020 • No Comments »

Baird Consulting

Who Decides if You’re Worth the Wait?  Patients.

Posted by Kristin Baird on February 4th, 2020 • No Comments »

Baird Consulting

What are Your Big Rocks?

Posted by Kristin Baird on January 30th, 2020 • No Comments »

Baird Consulting

Your Nurses Aren’t Whining – They’re Warning

Posted by Kristin Baird on January 28th, 2020 • No Comments »

Baird Consulting

You won’t get far without direction

Posted by Kristin Baird on January 23rd, 2020 • No Comments »

Baird Consulting

Patient Experience During Unplanned Admissions

Posted by Kristin Baird on January 21st, 2020 • No Comments »

Baird Consulting

Satisfaction isn’t Loyalty

Posted by Kristin Baird on January 16th, 2020 • No Comments »

Baird Consulting

Don’t Assume. Validate Your Patient Experience.

Posted by Kristin Baird on January 14th, 2020 • No Comments »

Baird Consulting

Patient Satisfaction Scores are a Symptom, Not a Diagnosis

Posted by Kristin Baird on January 9th, 2020 • No Comments »

Baird Consulting

Click here for eNewsletter Sign Up
Never miss a blog post!