Good Read: Just Ask! Patients Will Tell You What They Want

That’s the essence of this article by Joanne Finnegan published in Fierce Healthcare. Amazing things happen when we remember to ask patients what they want. 

 

http://www.fiercehealthcare.com/practices/physician-leaders-ask-what-your-patients-want?

 

To learn more about the Baird Model for Service Excellence, employee engagement or leadership development workshops, or to sign up for her FREE newsletter, write to info@baird-group.com.

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