Give Yourself the Gift of Self-Awareness by Angela Fieler As a certified executive coach, asking great questions is my “bread and butter.” My goal is to be a thought partner, or as a recent client said, “you push my brain to places ...
Innovations in technology have helped to make great strides in improving the patient experience. That is, when they are used. Take the patient portal for example. My team and I recently conducted patient focus groups in three unique markets to ...
"I’d love this job if it wasn’t for the patients." Hopefully this negative line sounds ridiculous to anyone working in healthcare. After all – without patients, there is no healthcare industry. And yet, I have heard this sentiment expressed in ...
