July 29th, 2025
Why crystal-clear communication gives you a competitive advantage
I had a conversation with a healthcare executive recently that stopped me in my tracks. She mentioned that her department was consistently missing targets, and she couldn't understand why her previously high-performing team ...
July 15th, 2025
When good intentions go wrong
A few weeks ago I was doing a talk with a group of healthcare leaders. I asked how many of them rounded on their employees. All hands went up.
Then I asked, “Who has rounded on employees ...
July 8th, 2025
"The only people who like change are wet babies and consultants." I've heard this adage for years, and it never fails to get a chuckle from healthcare leaders. But as a consultant there's truth behind the humor. People call on ...
June 17th, 2025
When Performance Problems Points to Deeper Cultural Issues
Someone once told me, “You can’t see the picture when you’re inside the frame.”
In other words, when you are too close to a problem and its inner workings, you’re bound to miss essential ...
May 28th, 2025
Six Leadership Lessons from Nature's Ultimate Team Players
I’ve always been fascinated by ants. Not that they’d be welcome at my next picnic, but they are intriguing, resourceful, and resilient little creatures. As a little girl, I always wanted an ant ...
March 31st, 2025
Negative self-talk is a mood killer
Leaders are made, not born. It’s no secret that leadership skills must be learned and developed, with a strong focus on interactions and relationships with others. However, one of the most critical relationships every leader ...
February 19th, 2025
Think of the most recent presentation you made to your leadership team. Chances are it was accompanied by a PowerPoint deck which likely included several charts and graphs. They typically do.
But how much of the information had an impact? How ...
January 28th, 2025
One of the hallmarks of a strong organizational culture is a common language that goes beyond words to create a shared understanding and alignment of daily actions with your healthcare organization’s mission, vision, values and standards.
When everyone in your organization ...
January 21st, 2025
Leadership development is a top priority for organizations across all industries. Healthcare is no exception. In fact, HR Dive reports that 84% of healthcare organizations prioritize leadership development despite tough market conditions. In fact, 99% plan to either maintain or ...
November 12th, 2024
The word “bossy” obviously emerged from the word “boss”—to describe a person who issues order and directives: “do this,” “do that,” “faster,” “more,” “harder.”
People don’t generally like to work for bosses—they prefer to work with leaders and coaches. When consulting, ...