When Performance Problems Points to Deeper Cultural Issues Someone once told me, “You can’t see the picture when you’re inside the frame.” In other words, when you are too close to a problem and its inner workings, you’re bound to miss essential ...
Six Leadership Lessons from Nature's Ultimate Team Players I’ve always been fascinated by ants. Not that they’d be welcome at my next picnic, but they are intriguing, resourceful, and resilient little creatures. As a little girl, I always wanted an ant ...
Negative self-talk is a mood killer Leaders are made, not born. It’s no secret that leadership skills must be learned and developed, with a strong focus on interactions and relationships with others. However, one of the most critical relationships every leader ...
Think of the most recent presentation you made to your leadership team. Chances are it was accompanied by a PowerPoint deck which likely included several charts and graphs. They typically do. But how much of the information had an impact? How ...
One of the hallmarks of a strong organizational culture is a common language that goes beyond words to create a shared understanding and alignment of daily actions with your healthcare organization’s mission, vision, values and standards. When everyone in your organization ...
Leadership development is a top priority for organizations across all industries. Healthcare is no exception. In fact, HR Dive reports that 84% of healthcare organizations prioritize leadership development despite tough market conditions. In fact, 99% plan to either maintain or ...
The word “bossy” obviously emerged from the word “boss”—to describe a person who issues order and directives: “do this,” “do that,” “faster,” “more,” “harder.” People don’t generally like to work for bosses—they prefer to work with leaders and coaches. When consulting, ...
We talk often about the importance of organizational values and espoused culture matching employees’ reality. Saying you’re committed to supporting employees and providing a healthy work-life balance isn’t the same as actually demonstrating that those values are real. The same kind of disconnect can, ...
Last week we talked about the challenges healthcare leaders face in navigating change and bringing their organizations along with them on the change journey. We talked about the importance of tilling the soil to prepare employees for the change effort ...
To say that change is a constant is trite because it’s true—especially in healthcare. Even before the pandemic, healthcare was a constantly changing and shifting industry. But the pandemic brought a number of disruptive impacts that are still being felt ...
